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How we optimize the online marketplace business


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TIE UPS

  1. Partner identification
  2. Partner Agreements
  3. Partner Operations Alignment
  4. Partner Technology Alignment

RELATIONS

  1. Relationship with key senior executives of the marketplaces
  2. Setup the brand as a Priority account
  3. Dedicated Relationship Manager for the brand
  4. Partner Training to Operations team to manage their websites

STRATEGIC

  1. Objective: To become a strategic partners with the marketplacest
  2. Ensure premium visibility
  3. Key participants in all their events & marketing activities
  4. Align with their initiatives for quick delivery & customer experience

OPERATIONS

  1. Align Operations with B2B2C partners
  2. Maintain TAT
  3. Maintain high customer ratings
  4. Reconcile payments