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ABOUT US
Overview
In the highly dynamic and
competitive OMNI Channel Retail climate, Zingerbee India is a boutique OMNI
Channel Retail Consultancy focusing solely on retailers & eCommerce brands to
help them become more profitable & competative.
Zingerbee is engaging with
retailers & eCommerce brands to overhaul their organisation, processes and
digital properties. In the COVID19 environment, as retailers continue to see
rapid shift in consumer behaviours, competitor capabilities & available
technologies, the pressure for the implementation of OMNI Channel Retail has
entered a critical stage.
Retail & eCommerce brands are investing to develop
their OMNI Channel Retail capabilities, however the key concerns are what
capabilities are most relevant and how to build them. Zingerbee India is
enabling retailers and eCommerce brands to find the right approach to Omni
Channel, based on their consumers, rivals, physical and digital properties. The
journey of each retailer is unique. It involves giving the right mix of retail,
mobile, digital marketing, ERP and CRM capabilities.
Business Strategy
For retailers, an OMNI Channel approach is a must. We build customer-focused transformation strategies that suit our clients' organizations, with roadmaps that deliver benefits along the way as well as provide ample opportunities to learn from consumers. We help our clients build 360° long term business strategies.
Mobile First
In addition to offering improved customer service and more effective store management, mobile capabilities can also add costs without tangible benefits. We support retailers concentrate on choosing the best channels and developing smartphone websites and applications with an eye to achieving business objectives.
Business Channel Integration
Retailers are redesigning their supply chains, site and shop processes, promotions, merchandising and more to satisfy consumers' demands for a smooth service at any touch point. Our deep expertise in cross-channel alignment offers a strategic approach that helps the company to effectively serve consumers and reduce potential risks.
OMNI Channel Re-tooling
Retailers increasingly rely on digital networks to achieve growth objectives, but aging systems no longer support varied needs such as global, micro-sites, interactive web design, and company application controls. We work with retailers to determine their choices and develop the right tools, business models and organizational changes to allow their vision of online business.
Digital Marketing
Retailers need to better understand their clients and ensure relevant messaging across all platforms to increase traffic and improve customer interaction. Our vast analytics and retail expertise will help retailers leverage their digital marketing, loyalty, and CRM investments to generate the highest returns.
Product Optimization
Many companies have been mature e-tailers based on
optimizing their products. Our Inventory Management experts can help
retailers expand further by finding opportunities for improving customer
engagement and e-commerce operations.
Logistics Re-tooling
The faster retailers introduce unique innovations on the market, the sooner they can assess their effect and make refinements. Our agile distribution approach brings together business, innovative and execution teams to build the best customer experience.
Going Global
International e-commerce allows merchants to drive increased revenue and explore emerging regions with comparatively little capital expenditure. Our team is working with retailers to develop international trading capabilities that are specific to the needs of the markets served.